Our Vision
Practice, Assess, Vaidate, Endorse
Are you positive that your employees can apply the conceptes they've "learned" during training to real-life customer service interactions?
Simnario has created a training assessment platform (TAP) that leverages computer technology to assure students, trainers, employers and customers that emplyee training works!
"Verbal Interactive Computer Simulation" or VICS, is a training assessment platform (TAP) that improves "face-to-face" the workplace verbal decision making (VDM) process. Effective VDM skills are necessary for serving customers and managing and resolving workplace conflict.
Our "virtual reality" training platform allows employees to practice "face-to-face" verbal decision making in a safe, interactive, realistic and multi-contextual, computer simulated environment.
VICS improves verbal decision making (VDM) in any workplace environment where improved interpersonal communication skills are valued such as:
Executive Team
Andy Tufano
President CEO
Mr Tufano holds a Master’s degree in Communication from California State University at Fullerton. He is an experienced college communications educator and currently teaches at a public Southern California college. Andy is a recognized subject matter expert (SME) in verbal conflict management. Over the past 10 years he has trained over thousands of students in conflict management.
Brian Dragoo
Vice President
Mr Dragoo is a retired Police Captain who served his department and city for over 24 years. He holds a Master’s Degree from Woodbury University in Organizational Leadership. Brian is an experienced educator and teaches Criminal Justice courses at Union Institute & University. In addition to his teaching duties Brian also manages two satellite educational locations for Union Institute & University.